The first port of call for those in need. The Reception Service is the first port of call of people in need who have reached out to request the assistance of Opera San Francesco and its services. It is an opportunity to get mutually acquainted, to understand the needs of the person and to map out a suitable assistance programme. Welcoming, Listening and Guiding are the three objectives that shape the actions of the Reception Service. Everybody is offered: an analysis of their requirements via an optional interview; a magnetic card in order to access basic services; information on all the services offered by OSF and the community. Reception Service in numbers 7,044 New cards 19,688 Cards renewed 33 New cards issued on average every day 48 Volunteers 257 Individual interviews The service constantly monitors users, focusing particular attention on the most vulnerable – the elderly, minors, families, pregnant women – to whom OSF offers facilitated and targeted access to services. Where to find us Via Kramer, 1 20129 Milan – MI Directions Via Antonello da Messina, 4 20146 Milan – MI Directions Opening hours Hours via Kramer 1Monday to Saturday: 10.30 – 14.30 and 18.00 – 20.30 Hours via Antonello da Messina 4Sunday to Friday: 11.30 – 13.15 Contact details Service managerFra Giuseppe Fornoni Phone02-77.122.400 E-mailosf@operasanfrancesco.it Newsletter Subscribe to our newsletter to stay updated on the projects and initiatives of Opera San Francesco. The data will be processed as indicated in the processing information available here. Stay up to date, subscribe to our newsletterSubscribe